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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Colussi Engineering warrants to the original purchaser that the pumps will be free, under normal use and maintenance, from defects in material and workmanship for a period of 12 months from the date of purchase subject to the conditions below. Our services and repairs are guaranteed to be free of faulty workmanship or material for a period of 3 months from the date of the repair.

To validate warranty claims, evidence of this date of purchase will be required and an explanation of the warranty issue to the manufacturer or distributor, Colussi Engineering Pty Ltd. Our warranty is non-transferable.

Unless otherwise stated in this warranty, Colussi Engineering will at its sole discretion either:

  • Replace the product
  • Refund to the original purchaser the cost of the product
  • Pay the cost of the repairs carried out on the product
  • Pay for the services to be carried out again
  • Repair those parts showing manufacturing defects within the warranty period free of charge Defects not clearly attributable to materials or manufacture will be examined by Interpump Australasia and charges may be applicable depending on the results of the examination

Colussi Engineering reserves the right to choose the lowest cost option available from the above. The warranty of engines on all engine-driven equipment and electric motors on electric pumps remains the responsibility of the engine/motor manufacturer respectively. This is subject to the particular terms and conditions set by each manufacturer.

It is the user’s responsibility to verify that the water used in the pump is clean and free from impurities. Users should contact Colussi Engineering if in doubt. This warranty is subject to compliance with the directions and guidelines of use and installation as set out in the User Manual.

This warranty shall not apply to, or include, any of the following:

  • Freight damage
  • Normal wear and tear (including seals)
  • Damage caused by misapplication, negligence or alterations
  • Damage caused by misuse, neglect or inadequate maintenance
  • Damage caused when the unit has been allowed to run dry
  • Damage caused by freezing liquids
  • Damage caused by abrasives in pumped liquids
  • Repairs which affect the performance or reliability of the pump

Please read before handling your Nova Pump.

  • DO NOT pump flammable or explosive fluids such as gasoline, fuel, oil, kerosene etc.
  • DO NOT use in explosive atmospheres.
  • The pump should be used only with liquids compatible with the pump component materials.
  • Never allow an inadequately trained person to operate the unit.
  • Ensure the unit is not operated in a confined space. It must be used in an area with adequate ventilation.
  • Before the use of any chemicals refer to the chemical manufacturers label and safety instructions for safe handling procedures and correct method of use. Always use the recommended personal protective clothing and safety equipment.
  • Check hoses for weak or worn condition before each use and ensure all connections are tight and secure.
  • Before servicing, drain all liquids from the system and flush.

When using the Electric model the following fundamental rules apply:

  • Regularly check the switch and hosing for any cracks that may allow the entry of water.
  • Any extension lead used must be rated at 15 amp or greater and not coiled during use.
  • Never use the machine with wet hands or feet.
  • Switch the machine off and disconnect the plug prior to undertaking any maintenance operations.

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Our team of professional mechanics are here to provide you with the best Service and repairs in the industry. Contact us now to schedule your next visit with our team.

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